Paper tickets don't tell you who's waiting.
Orders were written at the counter, carried to the kitchen, and pinned up in whatever order they arrived. Nobody could see which table had waited longest, which station was backed up, or when a dish was actually ready.
We built Nanika to put every order on one live board: routed to the right station, timed from the moment it's placed, and visible to the front of house the second it's done.
Four tools, one board.
Order management
Every order from the counter, tables or delivery lands in one queue, the moment it's placed.
Station routing
Each item goes straight to the station that makes it: grill, cold, bar. No shouting across the kitchen.
Prep timers
Every ticket shows how long it's been waiting, and turns red before a table starts asking.
Real-time sync
Front of house sees the moment a dish is ready, so food goes out hot.
Three weeks to the first live kitchen.
Orders on a screen
Order entry and the first kitchen board, tested on a real service from day five.
Routing and timers
Items split by station, and every ticket timed from the moment it's placed.
Sync and launch
Front-of-house view, live sync between devices, then the first kitchen went live.